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WesBank Client Service Agent-2
- location: Randburg
- time type: Full time
- job requisition id: R12326
Job Description
To ensure client retention by providing after-sales service for multiple channels and brands in a contact centre environment, in compliance with strict regulations.
- Contribute to cost efficiencies through responsible utilisation of work related resources
- Contribute to teamwork and inclusivity within own team
- Identify and utilise opportunities to assess and improve own performance
- Uses technical know-how to identify, solve and escalate problems
- Handles the after-sales process for multiple channels and brands to ensure client retention
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Provides exceptional customer service when interacting with internal and external customers
- Delivers customer service through adherence to quality service standards
Job Details
Application Closing Date
06/05/24
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Introduce Yourself
Introduce yourself to our recruiters and we will get in touch if there’s a role that seems like a good match.
About Us
WesBank is South Africa’s leading asset-based finance provider, providing instalment credit, fleet management and related services to individuals, small, medium and large businesses. Transportation is critical to the health of an economy as people need to get to work and goods must be delivered effectively and efficiently.
WesBank partners with over 60 local and international manufacturers. This partnership model, which WesBank created more than 40 years ago, remains its key differentiator in the market and its sustainability has been achieved through building a long track record of trust, a passion for maintaining relationships, collaboration, and a desire to go the extra mile for partners and customers.
A career at WesBank would enable you to have a meaningful impact on the needs of individuals, small, medium and large companies and the communities where they operate.
Nedbank | Client Service Consultant 1
Client Service Agent-3
Job Description
To ensure client retention by providing after-sales service for multiple channels and brands in a contact centre environment, in compliance with strict regulations.
- Contribute to cost efficiencies through responsible utilisation of work related resources
- Contribute to teamwork and inclusivity within own team
- Identify and utilise opportunities to assess and improve own performance
- Uses technical know-how to identify, solve and escalate problems
- Handles the after-sales process for multiple channels and brands to ensure client retention
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Provides exceptional customer service when interacting with internal and external customers
- Delivers customer service through adherence to quality service standards
Job Details
Application Closing Date
06/05/24
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Introduce Yourself
Introduce yourself to our recruiters and we will get in touch if there’s a role that seems like a good match.
WesBank is South Africa’s leading asset-based finance provider, providing instalment credit, fleet management and related services to individuals, small, medium and large businesses. Transportation is critical to the health of an economy as people need to get to work and goods must be delivered effectively and efficiently.
WesBank partners with over 60 local and international manufacturers. This partnership model, which WesBank created more than 40 years ago, remains its key differentiator in the market and its sustainability has been achieved through building a long track record of trust, a passion for maintaining relationships, collaboration, and a desire to go the extra mile for partners and customers.
A career at WesBank would enable you to have a meaningful impact on the needs of individuals, small, medium and large companies and the communities where they operate.
