Nedbank | Senior Teller Opportunity X1

Senior Teller (B5) – Tsumeb Branch

Closing Date: 20 March 2025

Internal candidates should apply via Careers on SAP

(Affirmative Action Candidates are encouraged to apply)

Job Purpose

To create a unique client experience by attending to inquiries and teller-related transactions, client queries, banking requirements, and the needs of clients and refer cross-sell opportunities while mitigating risk and contributing to branch objectives.

Job Responsibilities

• Responsible for Withdrawals, Deposits and Transfers
• Bookings in and out of cash from Treasury to Central cash
• Balancing of ATM and monthly reconciliation
• Balancing of daily cash management
• Perform Enquiries duties as required
• Provide sales leads and enable cross-selling of products by identifying, making suggestions, and referring to the relevant department for action.
• Responsible for all client account enquiries
• Customer account records (opening/closing/stop payments/ stop orders/ main file changes)
• Issuing of account statements and credit cards
• Issuing and encoding of bank cards
• Daily balancing of working stock
• Any other function as assigned by the Branch Manager

Education and Experience Requirements

• The applicant must have Grade 12 (25 points) and a Diploma in a banking/banking-related field.
• Must have at least Five (5) years of banking experience as well as Teller experience
• Applicant will be required to work on Saturdays.

Technical / Professional Knowledge

• Customer Service Orientation
• Retention and expansion of client base
• Client satisfaction/client quality service
• Cross-selling
• Good administrative skills
• Good interpersonal and communication skills
• Computer skills
• Must be accurate and attention to details
• Excellent knowledge of the Bank’s products

Behavioural Competencies