Nedbank Great IT Hardware Asset Manager Opportunity X1

Requisition Details & Talent Acquisition Consultant

REQ 138888 – Keabetswe Modise

Closing Date: 30 April 2025

Note

• This position will be based onsite (No work from home)
• Due to the nature of the job, there might be physical demands from time to time

Job Family

Information Technology

Career Stream

IT Operations

Leadership Pipeline

Manage Self: Technical

Job Purpose

To manage the IT Hardware Asset Management function with an emphasis on warehousing in a large organization. The role encompasses all phases of the Hardware Asset Management lifecycle, i.e. the allocation, provision, logistics/reverse logistics, storage and disposal of IT hardware assets.

Job Responsibilities

• Identify and recommend opportunities to enhance processes, systems and policies
• Maintain an accurate inventory of IT assets, their locations, ownership, status, and usage
• Coordinate with stakeholders to optimize IT asset allocation
• Generate stock level reports to inform stock replenishment
• Enable recommendations of system hardware and software tuning through the gathering of performance statistics from the Information Communication and Technology (ICT) platforms.
• Conduct audits, reviews, and identify trends of IT asset management processes and practices
• Execute duties in line with the GRV process and ensurethat  orders and goods received match
• Identify and address the root cause of escalations, ensuring zero repeat of similar issues
• Execute the disposal, transfer, and scrapping of assets as per policy
• Support technology decisions by maintaining awareness of existing and emerging software and hardware solutions.
• Ensure compliance with relevant standards and policies by preparing and maintaining operational documentation
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with the team and stakeholders.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
• Management of IT Hardware assets in a warehouse environment, including oversight of logistics and reverse logistics of IT orders in a fast-paced environment
• Mitigate and guard against risks in relation to IT hardware assets.
• Implementation of initiatives to create new revenue streams
• Perform Vendor Management with multiple vendors

Essential Qualifications – NQF Level

Essential Certifications

• Completed CHAMP certification (Certified Hardware Asset Management Professional)
• A+ certification or similar

Minimum Experience Level

• 5 years of exposure to IT environments (Banking exposure advantageous)
• 5 years of exposure to ITSM tools, i.e. Service Now working experience
• 5 years of Warehousing experience related to IT hardware assets
• Proven ability and experience to manage IT Hardware Assets in a large organization, including policy and procedures
• Attention to detail is a must

Technical / Professional Knowledge

Behavioural Competencies