Skills and Competencies Required

•       Integrity

•       Honesty

•       Trustworthiness

•       Professionalism

•       Dealing with ambiguity and complexity

Leadership:

• Team player

• Motivating teams

• Coaching

• Mentoring

• Developing

• Lateral thinker

•       Business management

•       Finance and costing

•       Pricing

•       Organisational

•       Customer service and product

•       Computer literate

•       Time management

•       Interpersonal

•       Relationship building

•       Functional and technical

•       Problem solving

•       Analytical

•       Negotiation

•       Communication

Key Responsibilities

•       Plan and manage daily activities.

•       Coordinate and facilitate service delivery.

•       Ensure customer interaction and employee performance management.

•       Coordinate information and process enhancement.

•       Facilitate the customer claims process.

•       Manage reporting, lead and supervising team.

Kindly apply for the position online by clicking on the link below:

 “If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“NTCSA is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of NTCSA and its employment equity goals and  targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  NTCSA reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.”

NTCSA is committed to providing a smoke-free environment for its employees and visitors at the workplace.