• Communication
• Listening
• Interpersonal skills
• Administration
• Computer skills

Operational Duties

•    Front Desk Management:
o    Greet and assist visitors in a professional and friendly manner, direct and announce them appropriately to the relevant Team Members.
o    Answer, screen, and direct incoming calls efficiently while providing basic information when needed.
o    Ensure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and or company phone
o    Maintain a tidy and welcoming reception area.
o    Ensure punctuality by being on duty timeously between 07:30-17:00

•    Administrative Support:
o    Manage incoming and outgoing mail and deliveries.
o    Schedule appointments and manage meeting room bookings.
o    Prepare and distribute internal communications as needed.

•    Office Coordination:
o    Monitor and order office supplies to ensure stock levels are maintained.
o    Liaise with internal Team Members for office maintenance and repairs.
o    Support other departments with ad hoc administrative tasks.

•    Security and Compliance:
o    Maintain visitor logs and issue access passes.
o    Ensure 100% compliance with company policies and procedures.
o    Ensure 100% compliance with health and safety protocols at the front desk.
o    Report any suspicious activity or security concerns promptly.

•    Customer Service:
o    Provide accurate information to clients and staff.
o    Handle queries and complaints with professionalism and escalate when necessary.
o    Exercise discretion with sensitive information and maintain confidentiality at all times.
o    Uphold the company’s image and values in all interactions.

Growth and new markets/products

o    Assist with ad hoc duties.
o    Assist with company promotions and attending functions and advertising if and when required.
o    May be required to wear promotional attire if need be.
o    Adhere to measures are put in place and steps are taken to achieve the short term, medium term and long-term goals of the company.

• 2-5 Years Reception and Switchboard Experience
• 2-5 Years Administrative/Clerical Experience
• Computer Skills/ Microsoft Office Yes

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Cashier based in Century City, Western Cape. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for processing customer orders either telephonically and/or frontline on the POS system, whilst at the same time ensuring customer service standards and efficiency is maintained.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

• Cash management experience
• Experience in the Food and Beverage industry
• Experience using GAAP
• Stock Management experience

What You’ll Do For The Brand:

• Ensure that uniforms are adhered to and in accordance with the dress code. Ensure that you look presentable to the customers as you are the face of the company and need to present a professional image.
• Ensure the takeaway area is neat and tidy prior to opening and at closing time. Ensure that the same standard is kept during service times to ensure that the service area is neat and tidy at all times.
• Prepare stock requisition the night before but no later than an hour before opening time. Identify fast-selling items and increase requisition and take into account relevant trends, and busy periods/events that might increase stock requirements. Submit to F&B Supervisor, receive stock from F&B Supervisor as per requisition form, and sign. Ensure that opening stock is recorded.
• Ensure the fridges are sufficiently stocked and ensure stock rotation at all times.
• Ensure that the Float is correct. Count in the presence of the F&B Supervisor, if there is a shortage advise the F&B Supervisor prior to opening.
• Greet customers and thank guests, always acting in a proactive and positive manner. Show interest to the customer/punter, pay attention when they speak, and maintain eye contact during conversations.
• Present menus to customers/punters and answer questions about menu items. Advise on daily specials and make recommendations upon request. Promote food and beverage items. Communicate in a clear and professional manner and address the customer in a respectful manner. Present orders for beverages and/or food timeously. Maintain a friendly smile and a good attitude with every customer. Write the orders on order slips to ensure the correct order is recorded. After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated. Ensure that you have captured the orders onto GAAP within five minutes of the customer placing his order.
• Follow up on food delays from the kitchen, advise punters/customers on delays, and regularly communicate the status of the order.
• Ensure that the customer/ punter complaints are dealt with efficiently. Record all complaints in the complaint log and communicate all complaints to the supervisor.
• Collect payments from customers either by cash or card. Correctly record the payment. Thank the customer/punter for the tip. Any voids are to be authorized by the F&B Supervisor.
• Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted for. Shortages will be dealt with accordingly. Accountable for all the sales recorded under your account during the shift. Print Generic stock sheets of actual stock count names and codes. Count Stock, sign next to changes with F&B Supervisor. Disclose all breakages and wastage to the F&B Supervisor.
• Ensure that all personal food and beverage purchases are signed off by the F&B supervisor and are checked once received to verify. Ensure that the VIP security gets the signed slip for the purchases before leaving the premises.
• Ensure that internal procedures are adhered to.
• Any ad hoc duties that might be required.

So, are you ready to level up, learn, and perform at your best? Apply now!

Please note that only applicants who meet the stipulated minimum requirements will be considered.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Stock Controller based in Century City, Western Cape. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for receiving and issuing F&B branch stock. Responsible for management of back of house stock within the branch. Responsible for accurate recording of front of house stock issued. Ensure accurate recording of stock movements to ensure stock reporting reflects correctly. Management of storage and storeroom facilities.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

• GAAP System Experience
• Stock Management Experience
• A Valid Driver’s License

A Bonus TO Have

• Experience within the Food and Beverage industry

What You’ll Do For The Brand:

• Ensure internal F&B stock management processes are followed.
• Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure back office stock is maintained at a good standard- declare F&B back office stock wastages and breakages to dispense of expired stock. Ensure F&B back office stock is neatly package to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations.
• Management of any back of house stock being issued to front of house via the F&B Supervisor. Ensure all stock issued is recorded and signed off. Maintain accurate records of stock requisition registers to account for stock that were issued. Reconcile daily.
• Conduct stock count for back of house stock daily. Ensure disclosure of wastages/breakages and recorded onto GAAP. Account for variances of back of house stock and take disciplinary action against store man/stock clerk where appropriate. Submit variance report to F&B branch manager daily.
• Regularly monitor stock expiry dates and ensure stock rotation accordingly to minimize wastages.
• Ensure wastages/breakages are disclosed as per appropriate process and that these are disposed of before service starts.
• Ensure stock levels are monitored to anticipate stock needs and ensure stock is maintained at appropriate levels. Obtain approval from F&B Branch manager to place order and liaise with suppliers to confirm order has been received. Accurate record keeping of all orders placed on a daily basis.
• Ensure stock received is accounted for as per quality/quantity of stock order that was placed. Accurate record keeping of stock deliveries and anomalies. Liaise with supplier to rectify where appropriate.
• Ensure GRV process followed to record stock received. Ensure that stock is packaged and stored in a proper manner and appropriate location. Submit GRV, signed order sheet and supplier delivery note/invoice to F&B Manager. Ensure accurate record keeping of these.
• Facilitate stock transfer between branches in line with appropriate process to record/issue stock and account for stock movement.
• Ensure stock movement is accurately recorded on GAAP so that stock reporting from GAAP reflects accurately.
• Stock Reporting on back of house stock:  Daily report indicating issued stock, receiving/ordering/GRV of stock, transfer of stock between branches if applicable, stock disclosure of breakages/wastages.
• Management of the store man/stock clerks. Ensure that stock control is maintained at all times. Manage the portioning of stock into containers.
• Ensure timeous submission of daily, weekly, monthly F&B stock reports
• Capture stock on GAAP system.
• Complete voids on POS.
• Attend to customer query and complaints
• Any Ad hoc duties that might be required.

So, are you ready to level up, learn, and perform at your best? Apply now!

Please note that only applicants who meet the stipulated minimum requirements will be considered.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Sales Agents (Field) to be based in Mfuleni, Western Cape. Do you think you have what it takes to be our newest Purple Star?

The position will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• Matric
• Prior work experience as a promoter or similar role.
• Excellent Customer Service Skills.

What You’ll Do For The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Excellent Listening skills
• Must be result driven
• Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
• Strong system and sales knowledge

So, are you ready to level up, learn, and perform at your best? Apply now!

Please note that only applicants who meet the stipulated minimum requirements will be considered.