SALARY: Grade 1: R169 737 – R191 985 per annum Grade 3: R197 343 – R255 087 per annum CENTRE: Emergency Medical Services Kgalagadi, John Taolo Gaetsewe District

REQUIREMENTS: Grade 1: Successful completion of an appropriate Basic Life Support (BLS) course that allows registration with the HPCSA as Basic Ambulance Assistant. Registration with the HPCSA as Basic Ambulance Assistant (BAA). Grade 3: Successful completion of an appropriate Intermediate Life Support (ILS) course that allows registration with the HPCSA as Ambulance Emergency Assistant. Registration with the HPCSA as an Ambulance Emergency Assistant (AEA). Experience: Grade 1: None after registration with the HPCSA as Basic Ambulance Assistant Grade 3: None after registration with the HPCSA as Ambulance Emergency Assistant.

DUTIES: Effective, Quality Pre-hospital Emergency Care Service. Maintenance of Emergency Vehicles and Equipment. Effective Communication with regards to patients, colleagues and other service and members of the public. Effective maintaining Admin Function. Effective support of Supervisor.

ENQUIRIES: Mr M. Ntintelo Tel No: (053) 831 2272/ 053 831 2884/ 053 831 2260

APPLICATIONS: Please note applications can be hand-delivered to the front reception of James Exum Building or E-Mailed at nchealthhr@ncpg.gov.za. All applicants must complete an application register when an application is hand-delivered.

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An Emergency Care Officer (ECO) plays a vital role in the healthcare system, specializing in providing critical and immediate medical assistance to individuals in emergency situations. This essay will explore the responsibilities, qualifications, skills, and significance of Emergency Care Officers in the context of modern healthcare.

To begin with, an Emergency Care Officer is a highly trained professional responsible for delivering pre-hospital emergency medical care. They are typically deployed in ambulance services, emergency response units, or trauma centers, where they respond promptly to various emergencies, including accidents, medical crises, and natural disasters. The primary objective of an ECO is to stabilize and treat patients at the scene of an incident and during transportation to a medical facility.

The role of an Emergency Care Officer is multifaceted and demanding. Firstly, they must assess patients’ conditions rapidly and accurately, utilizing their knowledge of anatomy, physiology, and emergency medical protocols. This assessment allows them to prioritize treatment interventions and make critical decisions under pressure. ECOs are trained to administer life-saving interventions such as cardiopulmonary resuscitation (CPR), controlling bleeding, managing fractures, and providing oxygen therapy.

Furthermore, an ECO must possess a comprehensive understanding of medical equipment, including defibrillators, splinting materials, and airway management devices. Proficiency in using these tools ensures efficient and effective patient care. ECOs also collaborate closely with other healthcare professionals, including doctors, nurses, and paramedics, to ensure seamless continuity of care from the pre-hospital setting to the hospital environment.

In terms of qualifications and training, becoming an Emergency Care Officer requires rigorous education and certification. Many countries offer specific training programs, such as paramedic courses or emergency medical technician (EMT) programs, which provide comprehensive education in emergency medicine. ECOs must also obtain certification in advanced life support techniques, which may include advanced cardiac life support (ACLS), pediatric advanced life support (PALS), and trauma life support (ATLS).


In addition to technical skills, ECOs must possess strong interpersonal and communication abilities. They often interact with distressed patients and their families, requiring empathy, compassion, and effective communication to alleviate anxiety and provide reassurance. Moreover, ECOs must be adept at making quick decisions and maintaining composure in high-stress situations, as their actions can directly impact patient outcomes.

The significance of Emergency Care Officers cannot be overstated. They are frontline responders who play a pivotal role in reducing mortality and morbidity rates associated with emergencies. By providing immediate medical interventions, ECOs contribute to stabilizing patients’ conditions and improving their chances of survival and recovery. Their swift actions and expertise are crucial in ensuring that patients receive timely and appropriate care during critical moments.

In conclusion, the role of an Emergency Care Officer is dynamic, challenging, and profoundly impactful within the healthcare system. ECOs are skilled professionals who deliver vital emergency medical services, demonstrating a unique blend of clinical expertise, compassion, and resilience. Their contributions are instrumental in safeguarding public health and safety, making them indispensable members of the healthcare workforce.

VKB | General Worker X2


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