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Capitec Bank | Bank Better Champion X1
Location:Â Delft, Western Cape, ZA
Company:Â Capitec Bank Ltd
Apply by:
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what this job is about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking Apply below
Purpose Statement
- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.
Experience
Minimum:
- No experience is required but the individual needs to hold a Grade 12 National Certificate
Ideal:
- Some client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Basic calculations
- How to engage with people
- Clarity and understanding of own aspirations, being ambitious and keen to learn.
Ideal:
- Knowledge of bank branch environments
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship Management Skills
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints that are detectable/recognizable on Capitec Bank’s internal electronic banking system
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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A Bank Better Champion is a position offered by Capitec Bank in South Africa, aimed at individuals who are energetic, self-motivated, and passionate about service in the banking industry. The role focuses on welcoming clients, managing branch flow through efficient queue functioning, and assisting clients with ATM transactions and other remote or self-service channels.\
Key Responsibilities
– Welcoming clients and providing excellent client service.
– Managing branch flow to ensure efficient queue functioning.
– Assisting clients with ATM transactions and other self-service channels.
– Gaining knowledge, skills, and experience required for service consulting.
Qualifications and Skills
Minimum Requirements
– Grade 12 National Certificate or equivalent.
– Basic calculation skills.
– Clear understanding of personal aspirations, with an ambition to learn.
Ideal Requirements
– Some client service experience in a retail, financial, or banking environment.
– Knowledge of bank branch environments and Capitec Bank products and processes.
Skills Required
– Communication skills.
– Computer literacy (MS Word, MS Excel, MS Outlook).
– Interpersonal and relationship management skills.
– Problem-solving skills and attention to detail.
conditions of Employment
– Clear criminal and credit records.
– Recognizable fingerprints on Capitec Bank’s internal electronic banking system.
Application Process
To apply for the Bank Better Champion position, candidates need to complete a short assessment available on Capitec Bank’s talent portal. This assessment will help potential candidates understand more about the role and evaluate if they are a good fit for the position. After completing the assessment, candidates can finalize their application on the Capitec careers website.
Capitec Bank emphasizes diversity and encourages individuals from designated groups, including minorities and persons with disabilities, to apply in line with their employment equity goals.
Service Consultant
Date:Â 18 Jul 2024
Location:Â Richmond, Western Cape, ZA
Company:Â Capitec Bank Ltd
Apply by:
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what this job is about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking Apply below
Purpose Statement
- To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better
Experience
Minimum:
- 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”
Ideal:
- More than 1 year’s client service experience within a retail/ financial/ banking environment
- Demonstrated track record of engaging in a sales and client-facing environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Commerce or Similar
- Certification in Finance or Banking
Knowledge
Minimum:
- Knowledge and understanding of:
- Basic calculations
- Retail/consumer service environment
Ideal:
- Knowledge and understanding of:
- Capitec Bank Products
- Internal business processes and procedures
- Organizational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
Skills
- Communications Skills
- Interpersonal & Relationship Management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints that are detectable/recognizable on Capitec Bank’s internal electronic banking system
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.