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Unlock Career Opportunities: Become a Skilled Shop Assistant/Cashier! – Clicks Thornhill X2
Shop Assistant / Cashier – Clicks Thornhill X2
Introduction
Job description
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
Essential:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
Desirable:
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Minimum requirements
- Desirable: experience in a customer facing role within a retail/FMCG store operations environment
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at Grade 12 level
Unlock Career Opportunities: Become a Skilled Shop Assistant/Cashier
Introduction:
A career as a shop assistant/cashier can offer exciting opportunities for job seekers. This comprehensive report highlights the benefits and steps to become a skilled shop assistant/cashier, providing valuable insights for individuals looking to pursue this career path.
Benefits of Being a Shop Assistant/Cashier:
Diverse Skill Development: Working as a shop assistant/cashier allows individuals to develop a wide range of skills, including customer service, cash handling, inventory management, and communication.
Entry-Level Opportunities: Many positions in the retail industry require little to no prior experience, making it an accessible field for job seekers starting their careers.
Flexible Work Schedules: Retail establishments often offer flexible work schedules, allowing individuals to balance work with personal commitments or pursue other interests.
Career Growth Potential: With experience and dedication, shop assistants/cashiers can progress to supervisory or managerial roles within the retail industry.
Steps to Become a Skilled Shop Assistant/Cashier:
Research and Familiarize Yourself with the Retail Industry:
– Understand the different types of retail establishments and their specific requirements.
– Research the skills and qualities employers seek in shop assistants/cashiers.
– Stay updated on industry trends and customer preferences.
Develop Customer Service Skills:
– Practice active listening and effective communication with customers.
– Learn how to handle customer inquiries, complaints, and requests professionally and efficiently.
– Enhance your problem-solving abilities to provide excellent customer service.
Gain Cash Handling and Point-of-Sale (POS) System Knowledge:
– Familiarize yourself with cash handling procedures, including counting money, giving change, and processing transactions accurately.
– Learn to operate various POS systems commonly used in retail establishments.
– Understand the importance of maintaining cash register accuracy and following security protocols.
Acquire Product Knowledge:
– Learn about the products sold in the retail establishment
