Takealot | HR Practitioner X1

Takealot | HR Practitioner X1

takealot.com, a leading South African online retailer, is looking for a highly talented HR Practitioners to join our team in Cape Town.  If you’re results-oriented, self-motivated with attested retail/e-commerce experience, we want to hear from you. We’re passionate about the potential of e-commerce and delivering a premier customer experience and so are the people who work for us. Excellence in prioritising daily tasks and confidence in interacting with internal and external partners should be part of your DNA.

Furthermore, because we operate in a fast-growing, quick-moving environment, we’re looking for someone who is entrepreneurial, thrives when the going gets tough and is solutions-driven to simplify and innovate.

The position reports to the Human Resource Business Partner for Customer Service

Your responsibilities will include the following:

  • Advise, coach and support CS Managers and Team Leaders on the full range of HR functions and services – including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, induction, learning and development, and employee wellness ensuring consistency with relevant legislation and the company HR policy and procedure
  • Implementation of the HR Strategy and policies in the business ensuring alignment to strategy
  • Undertake specific projects, in consultation with line management, to facilitate HR activities and enhance customer service
  • Provide timeous and relevant HR management information
  • Coordinate payroll submissions and checks to ensure accurate and timeous delivery
  • Advise and Support CS Managers and Team Leaders with IR related incidents and processes
  • Drive Absenteism and Case management processes with support from the HR Administrator
  • Support the onboarding process which includes drafting of contracts, gathering new starter data, ensuring first day readiness, induction etc.;
  • With support from the HR Administrator coordinate onboarding and resignation process and ensure leavers and new starters adhere to company policy;
  • Ensure all employee systems are kept up to date;
  • Support all employee relations processes with templates, documentation, scheduling and updating the employee relations database;
  • Provide monthly reports to the HRBP and CSM’s as required;
  • Manage ad hoc projects from time to time;
  • Provide general administrative support to the HRBP;
  • Assist staff with day to day queries;
  • Involved in and drive festive recruitment initiatives and processes such as open days, interview schedules, new starter administration and onboarding.

Attributes required:

  • Experience in delivery in an HR advisory capacity preferably within the Retail
  • Experience in coaching and consulting in a changing environment
  • Strong customer service orientation with excellent interpersonal skills
  • Excellent oral -including presentation – and written communication skills
  • Demonstrated problem solving and decision making skills
  • Good working and theoretical knowledge of current legislation and HR policies
  • Ability to work under pressure, show initiative and multitask
  • High level of accuracy and analytical thinking
  • Proven PC literacy (MS Office) and exposure to HR information systems
  • Ability to work independently and as p art of a team

Qualification & Experience 

  • At least five years HR experience with a minimum of two years solid experience in a generalist capacity
  • A degree in HR or related field: A minimum of a Bachelor of Technology Degree: HR Management or BCom HR Management or BCom Industrial Psychology or related field
  • Sound knowledge of labour laws and policies that govern the defined duties
  • Proven project management skills
  • Proven experience in Industrial Relations including the CCMA

The Environment:

  • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it’s all in the execution after all.
  • We love what we do and what we are creating.


We seek to Employ an Extra Ordinary Mind who:

  • is respectful but forthright
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is business SMART. Able to think about problems from a business perspective using technical and product input;
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for takealot.com
  • thinks like an owner of the business

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

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