Takealot | Customs Coordinator X10

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Takealot | Customs Coordinator X10

Takealot.com, a leading South African online retailer, is looking for a highly talented Customs Coordinator to join our team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative, hardworking people with integrity to join us.  We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Customs and Operations Manager.

Your responsibilities will include:

  • Verification of tariffs and classification applicable to products
  • Ensure supplier import/export documentation is SARS customs compliant.
  • Administration and coordination of certificates/permits if required.
  • Reconciliation of customs clearance instruction vs final clearance and investigate variances, identifying of possible errors and decide if Voucher of Correction is required
  • Reporting and record-keeping of VOCs, refunds, rebates, credits due
  • Support to Inbound coordinators in compiling documents for border police and customs interventions
  • Support to finance in the resolution of customs queries, audits, enquiries, etc
  • Co-ordination and administration of ad-hoc customs projects and cost-saving initiatives

Attributes required:

  • Competency in MS Office packages.
  • Competency in Google suite.
  • Ability to interact with internal & external stakeholders at all levels, excellent oral and written communication skills.
  • Solutions-oriented, can-do attitude; self-motivated.
  • Strong organizational and prioritization skills.
  • Comfortable with change and excellent team player.
  • Comfortable with learning and adapting to new systems.
  • Demonstrate a strong track record of problem-solving and solid analytical skills with the capability to find solutions for a variety of operational challenges.
  • Goal-driven, target orientated, with the ability to look at the bigger picture, manage ambiguity and thrive in a truly innovative and complex business environment.
  • Demonstrate exceptional people skills to manage, motivate, and influence work behaviors.


  • National Senior Certificate
  • Relevant Higher Certificate (NQF5) is advantageous
  • Formal Import / Export training
  • Knowledge of customs regulations and finance processes
  • 3+ Years’ experience in Import / Export & Finance environment
  • Supply Chain / Logistics experience in the retail / FMCG industry will be beneficial.


The Environment:

  • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun, and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it’s all in the execution after all.
  • We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

  • is forthright but respectful.
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions?
  • is competitive, self-directed, and strives to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience.
  • is entrepreneurialthrives under change and accepts it is a constant and always looks for solutions to do something better and faster.
  • is able to think about problems from a business perspective using technical and product input.
  • is curious and challenges the status quo.
  • is innovative and enjoys iteration.
  • is collaborative.
  • will be at the cutting edge of developing new concepts for takealot.com.
  • thinks like an owner of the business.

If you meet the above you are an Extraordinary Mind so come and join us!

I acknowledge that if I have a personal information access request or a deletion request in terms of the Protection of Personal Information Act, that request can be sent to hr@takealot.com

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

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