Standard Bank | Universal Banker (Level 1)

Standard Bank | Universal Banker (Level 1)

Business Segment: Personal & Private Banking
Location: ZA, Western Cape, Cape Town, Shop 30B, Parow Centre, Corner De La Rey Street and Voortrekker Road, Parow East
Job Type: Full-time
Job ID: 60050385_80332488


To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.



Minimum Qualification 

  • National Certificate in Banking (NQF5 FAIS recognised qualification)

Experience Required

  • 1-2 years
  • If no FAIS experience, would then need to operate under supervision.
  • Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Behavioural Competencies

  • Generating Ideas
  • Exploring Possibilities
  • Providing Insights
  • Adopting Practical Approaches
  • Convincing People

Technical Competencies

  • Banking Process & Procedures
  • Client Acceptance & Review
  • Application & Submission Verification (Consumer Banking)
  • Customer Understanding (Consumer Banking)
  • Product Knowledge (Consumer Banking)

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or

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