Standard Bank | Officer, Customer Periodic Review X1

Standard Bank | Officer, Customer Periodic Review X1

Standard Bank

JOB DESCRIPTION

To action the client periodic reviews as identified by the Enhanced Due Diligence (EDD) team in terms of the Group Minimum Standards for customer acceptance for Anti Money Laundering (AML) purposes.

QUALIFICATIONS

Minimum Qualifications

  • National Diploma in Banking (NQF6 FAIS recognized qualification)

Experience

  • 3-4 years experience in the branch network and interface between frontline service, responsive sales and support functions.
  • Working knowledge of transaction processes relevant to products and services offered to customers. A working knowledge of the bank’s operating systems and controls.

JOBS @ PARMALAT APPLY ONLINE

ADDITIONAL INFORMATION

Behavioral Competencies:

  • Checking Details
  • Examining Information
  • Following Procedures
  • Producing Output
  • Taking Action
  • Upholding Standards

Technical Competencies:

  • Active Listening
  • Difficult Calls Management
  • Query Resolution
  • Telephone Caller Handling
  • Verbal Communication

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za

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