SARS Careers | Design Engineer Opportunities X15

Career Opportunities: Senior Specialist: CX/UX Design Engineer – PDE (Modernisation) (10773)

About the Position

• Shape, design, and guide customer and user experience strategies to solve complex problems.
• Lead the development of complex, multifaceted business process solutions.
• Ensure that SARS’ services are structured according to the needs, expectations, and behaviours of both customers and employees.
• Provide thought leadership in embedding user- and human-centred design principles throughout the organization.
• Drive user research and innovation initiatives to create impactful, user-focused experiences that contribute to business growth.
• Translate consolidated feedback and insights into strategic design solutions that enhance service delivery, improve accessibility, and encourage voluntary compliance.
• Operate at a strategic level, influencing cross-functional and cross-product policies, service design efforts, and digital transformation projects to deliver consistent, intuitive, and seamless experiences across all customer and employee interactions.
• Lead multidisciplinary design and engineering teams.

Job Purpose

To lead innovation and manage continuous process improvement and the design of high complexity multi-faceted business process solutions across the business process management life cycle as an integral part of providing enterprise solutions to business, as well as providing insight and ensuring compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy, including influencing legislation.

Education and Experience

Minimum Qualification & Experience Required

Honors degree (NQF 8)/ Master’s degree (NQF 9) in UX Design/ HCI/ Computer Science/ Public Administration/ or a related field AND 8+ years of experience in UX/UI/ CX designs/ financial services/ public sector/ digital government/, service design for regulated industries, of which 3–4 years’ experience at Management level.

OR

Bachelor’s Degree / Advanced Diploma (NQF 7) in UX Design/ HCI/ Computer Science/ Public Administration/ or a related field AND 15 years of experience in UX/UI/ CX designs/ financial services/ public sector/ digital government/, service design for regulated industries, of which 3–4 years’ experience at Management level.

Minimum Functional Requirements

• User Empathy,
• Agility
• UX Leadership
• Problem Solving,
• Technical Expression of User Requirements,
• Agile and Adaptable,
• Curious, Customer Service,
• Innovation
• critical Thinking: Analysing complex problems and evaluating multiple solutions.
• Communication: Clearly articulating design decisions and rationale to stakeholders.
• Adaptability: Adjusting decisions based on feedback and changing requirements
• Conducting User research and usability testing
• Creating wireframes and prototypes using tools like Figma, Sketch, or Adobe XD.
• Visualizing the user’s experience across multiple touchpoints through user journey mapping,
• Designing intuitive interactions and designs
• Analyzing user behaviour for usability of designs

Job Outputs:

Process

• Ensure customer and user input is integrated across all business design domains.
• Develop and maintain comprehensive UX and UI design systems, as well as service design standards and principles.
• Establish effective connections between customer experience research and functional design implementation.
• Provide strategic design leadership for digital and process-driven service initiatives with a focus on the customer perspective.
• Facilitate service design sprints and co-design workshops in collaboration with internal and external stakeholders.
• Support the end-to-end management of the service lifecycle, from discovery through delivery and ongoing improvement.

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of own practices to build delivery excellence, encouraging others tovprovide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency (V)
• Analytical Thinking
• Accountability (V)
• Conceptual Ability
• Fairness (V)
• Honesty & Integrity (V)
• Trust (V)
• Respect (V)
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Business Analysis
• Business Knowledge
• Capacity Planning
• Institutional Process Analysis & Redesign
• Process Auditing
• Reporting

Compliance Competency

• GOC Confidential

Ability

• The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• This is the ability to formulate new concepts based on information gathered.
• Ability to document information pertaining to information systems and or process and operational specifications.
• Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change.
• Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.

Knowledge

• Understands a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way.
• Has good general knowledge with some detailed knowledge of products/functions.
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Apply online for Senior Specialist: CX/UX Design Engineer

 

Career Opportunities: X7 Specialist Design Engineer – PDE (Modernisation) (10759)

 

 

 About the Position

 

SARS’ BUSINESS DESIGN AND ENGINEERING Solution Design team is looking for a highly skilled results driven professional with relevant academic competence and experience in Industrial Engineering, Informatics, or Business Analysis with solid work values to join this dynamic team of seasoned professionals. The Engineering: Solution Design team analyses and designs all SARS’ manual/systems business solution requirements, leveraging the empathy definition, and incubation steps of the design thinking methodology to ensure the development of innovative solutions. The capability informs and supports Product and Process strategy during business case formulation. In addition, the capability effectively utilize data to understand current processes, identity root causes of the business problems it solves and document and model detail business processes and requirement specifications. This job requires dedicated individuals with a keen eye for detail. If you are passionate about simplifying complex business problems and have the requisite experience in conceptualising innovative business process solutions and eliciting detail business requirements, in the financial services industry, then we would like to hear from you.

 

This position requires ta person:

 

• To analyse, design and lead the design of innovative multi-process/function business process
• solutions across the business process management life cycle ensuring compliance with all new
• and proposed legislation to achieve sustainable business results in support of the enterprise
• strategy. This includes the provision of design and implementation support and conducting of
• stakeholder engagement.

 

 

Job Purpose

 

To analyse, design and lead the design of innovative continuous process improvement and multi-process/function business process solutions across the business process management life cycle ensuring compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy. This includes the provision of design and implementation support and conducting of stakeholder engagement.

 

 

Education and Experience

 

Minimum Qualification & Experience Required 

 

• Relevant Bachelor’s Degree / Advanced Diploma (NQF 7): Industrial Engineering/ Business Analysis/ Informatics AND 8-10 years’ experience in Process Engineering or Business analysis or in a similar environment, of which 3-4 years must be at operational specialist level?

        OR

• Senior Certificate (NQF 4) AND 15 year’s experience in Process Engineering or Business analysis or in a similar environment, of which 3-4 years must be at operational specialist level?

 

 

Job Outputs:

Process

 

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Analyse and review legislative changes and practically translate these pieces of legislation for scoping consumption.
• Provide process solution support to institutionalise process initiatives .
• Design, model and document Process Solutions Specifications.
• Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Apply processes to improve data validation across service delivery systems in line with operational targets.
• Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions.

 

 

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

 

 

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.

 

 

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

 

 

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

 

 

Behavioural competencies

 

• Fairness and Transparency (V)
• Analytical Thinking
• Accountability (V)
• Conceptual Ability
• Fairness (V)
• Honesty & Integrity (V)
• Trust (V)
• Respect (V)
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

 

 

Technical competencies

 

• Business Analysis
• Business Knowledge
• Capacity Planning
• Institutional Process Analysis & Redesign
• Process Auditing
• Reporting

 

 

Compliance Competency

 

• GOC Confidential

 

 

Ability

• The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• This is the ability to formulate new concepts based on information gathered.
• Ability to document information pertaining to information systems and or process and operational specifications.
• Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change.
• Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.

 

 

Knowledge

• Understands a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way.
• Has good general knowledge with some detailed knowledge of products/functions.
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.

 

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

Apply online for X7 Specialist Design Engineer

 

Career Opportunities: X3 Senior Specialist: Engineering – PDE (Modernisation) (10755)

About the Position

SARS’ Process Design and Engineering division is seeking a dynamic, results-driven professional to join its Engineering Design team. This role is ideal for a highly skilled individual with a strong academic and practical background in Industrial Engineering, Informatics, or Business Analysis, and a passion for customer-centric innovation. The Engineering: Process Design team analyses and designs all SARS’ manual/systems business solution requirements, leveraging desired customer experience as part of the design thinking methodology to ensure the development of innovative solutions. The team effectively utilizes data to understand current processes, identify root causes of business problems, and document and model detailed business processes and requirement specifications.

This position requires dedicated individuals with a keen eye for detail and a passion for designing for ultimate customer experience. We seek professionals with demonstrated experience in business process design and CX/UX design within the financial services or public sector. Candidates should possess strong leadership capabilities with a proven track record of managing highly technical teams and delivering complex projects. Proficiency in tools and techniques for business analysis, process re-engineering, user research, journey mapping, wireframing, and prototyping is essential. Excellent analytical, communication, and stakeholder engagement skills are required. Successful candidates should be passionate about simplifying complexity and delivering impactful, user-centred solutions.

Job Purpose

To lead innovation and manage business process-reengineering and the design of high complexity multi-faceted customer centric business process solutions across the business process management life cycle as an integral part of providing enterprise solutions to business, as well as providing insight and ensuring compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy, including influencing legislation.

 

Education and Experience

Minimum Qualification & Experience Required 

Honours / Postgraduate Diploma / Masters Industrial Engineering, / Business Analysis or equivalent (NQF 8) AND 10-12 years’ experience in a similar environment, of which 3-4 years at management level.

OR

Relevant Bachelor’s Degree / Advanced Diploma / Human-Computer Interaction (HCI), Computer Science (NQF 7) AND 15 years related experience in similar environment, of which 3-4 years at management level.

Job Outputs:

Process

• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy development objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
• Manage multiple internal Executive stakeholders and external industry leaders/innovators.
• Manage the design of multilayer solutions (strategy to lowest level detail) to complex enterprise problems.
• Manage complex and integrated multifunctional analysis of complex problems.
• Provide inputs into the enterprise strategy and translate into innovative ideas / solutions to solve complex enterprise focus areas / problems.
• Provide periodic revised legislative impact reports to give insight to Business, in order to prioritise strategic and short-term initiatives and utilise to realign App plan.
• Do impact analysis against business processes and provide insight to business in order to make informed decisions.
• Assess the impact of all new and proposed legislation on SARS􀳦 business operations and help to define project scope.
• Simplify and convey complex problems/ concepts (of technical and legal nature).
• Partner with next level managers & specialists in process design and compliance to promote organisational policy & related integration requirements.
• Report regularly on the scope and detail of development and provide advice on the scope and impact of changes.

Governance

• Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised areas.
• Plan & develop enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.

 

Behavioural competencies

• Developing Others
• Fairness and Transparency (V)
• Accountability (V)
• Conceptual Competence
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate understanding
• Honesty and Integrity  (V)
• Trust (V)
• Respect (V)
• Problem Solving and Analysis
• Building Sustainability

Technical competencies

• Reporting and Interpretation
• Risk & Compliance
• Quality Management
• Business Acumen
• Continuous Process Improvement
• Decisiveness
• Documenting
• Effective Business Communication
• Functional Policies and Procedures
• Institutional Process Analysis& Redesign
• Managerial Budgeting
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Process Auditing (Policy & Procedure)
• Strategic Planning
• Tax Knowledge

Compliance Competency

• GOC Secret

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance, where applicable.

 

Apply Online for X3 Senior Specialist: Engineering

 

Career Opportunities: X5 Specialist: CX/UX Design Engineer – PDE (Modernisation) (10757)

About the Position

• Shape, design, and guide customer and user experience strategies to solve complex problems, by creating a seamless user experience.
• Combine design thinking with technical skills to build intuitive user centred products.
• Create impactful user experiences.
• Drive user satisfaction and engagement.
• Collaborate on design with the engineering teams. And all relevant stakeholders.
• Ensure that SARS’ services are structured according to the needs, expectations, and behaviours of both customers and employees.
• Drive user research and innovation initiatives to create impactful, user-focused experiences that contribute to business growth.
• Translate consolidated feedback and insights into  design solutions that enhance service delivery, improve accessibility, and encourage voluntary compliance.
• Influencing cross-functional and cross-product policies, service design efforts, and digital transformation projects to deliver consistent, intuitive, and seamless experiences across all customer and employee interactions.
• Lead design and engineering teams.

Job Purpose

To analyse, design and lead the design of innovative continuous process improvement and multi-process/function business process solutions across the business process management life cycle ensuring compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy. This includes the provision of design and implementation support and conducting of stakeholder engagement

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s degree/ Advanced Diploma (NQF 7) in UX Design/ HCI/ Computer Science/ Public Administration/ or a related field AND 8+ years of experience in UX/UI or CX designs or financial services or public sector or digital government or service design for regulated industries, of which 3–4 years at operational specialist level.

OR

Senior Certificate (NQF 4) AND 15 years of experience in UX/UI or CX designs or financial services or public sector or digital government or service design for regulated industries, of which 3–4 years at operational specialist level.

 

Minimum Functional Requirements

• User Empathy,
• Agility
• UX Leadership
• Problem Solving,
• Technical Expression of User Requirements,
• Agile and Adaptable,
• Curious, Customer Service,
• Innovation
• critical Thinking: Analyzing complex problems and evaluating multiple solutions.
• Communication: Clearly articulating design decisions and rationale to stakeholders.
• Adaptability: Adjusting decisions based on feedback and changing requirements.
• Conducting User research and usability testing
• Creating wireframes and prototypes using tools like Figma, Sketch, or Adobe XD.
• Visualizing the user’s experience across multiple touchpoints through user journey mapping,
• Designing intuitive interactions and designs
• Analyzing user behaviour for usability of designs

Job Outputs:

Process

• Research and understand the user and gather insights.
• Define the problem statement and goals.
• Design using wireframes and protypes.
• Ensure customer and user input is integrated across all business design domains.
• Develop and maintain comprehensive UX and UI design systems, as well as service design standards and principles.
• Establish effective connections between customer experience research and functional design implementation.
• Provide for digital and process-driven service initiatives with a focus on the customer perspective.
• Facilitate service design sprints and co-design workshops in collaboration with internal and external stakeholders.
• Support the end-to-end management of the service lifecycle, from discovery through delivery and ongoing improvement.

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency (V)
• Analytical Thinking
• Accountability (V)
• Conceptual Ability
• Fairness (V)
• Honesty & Integrity (V)
• Trust (V)
• Respect (V)
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Business Analysis
• Business Knowledge
• Capacity Planning
• Institutional Process Analysis & Redesign
• Process Auditing
• Reporting

Compliance Competency

• GOC Confidential

Ability

• The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• This is the ability to formulate new concepts based on information gathered.
• Ability to document information pertaining to information systems and or process and operational specifications.
• Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change.
• Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.

Knowledge

• Understands a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way.
• Has good general knowledge with some detailed knowledge of products/functions.
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

Apply Online for X5 Specialist: CX/UX Design Engineer

 

Career Opportunities: X2 Specialist Design Engineer PDE (ARIBA) (10752)

Fixed Term Contract/ Duration: 24 Months

Job Title:                      X2 Specialist Design Engineer – PDE (ARIBA)

Position Reports to:   Business Area lead: Engineering

Division:                       Enterprise Design-Product&Proc

Location:                      Head Office m

Advert Closing Date:   19 January 2026

About the Position

SARS’ PROCESS DESIGN AND ENGINEERING – Solution Design team is looking for a highly skilled, results-driven professional with relevant academic competence and experience in Industrial Engineering, Business Process Management, Informatics, or Business Analysis with solid work values to join this dynamic team of seasoned professionals. The Engineering: Solution Design team analyses and designs all SARS’ manual/systems business process solution requirements, cognizant of the desired customer experience and business efficiencies. The capability uses both quantitative and qualitative data to analyze current processes, identify root causes, and document detailed business processes and requirements.

This job requires dedicated individuals with a keen eye for detail, with the ability to transcend functional requirements to a meaningful customer experience. We’re seeking individuals with a passion for simplifying complex business challenges and proven experience in designing innovative process solutions and gathering detailed business requirements within data-driven financial services and IT environments.

Job Purpose

To analyse, design, and lead the creation of innovative multi-process/function business process solutions throughout the business process management life cycle. Ensuring the desired customer experience and compliance with all current and proposed legislation to achieve sustainable business results that support the enterprise strategy. Additionally, this includes providing design and implementation support and conducting stakeholder engagement.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7): Industrial Engineering/Business Analysis/ Informatics AND 8-10 years’ experience in Business Process Engineering and/or Business Analysis in a similar environment, of which 3-4 years must be at an operational specialist level

 OR

Senior Certificate (NQF 4) AND 15 year’s related experience, experience in Business Process Engineering and/or Business Analysis or in a similar environment, of which 3-4 years must be at an operational specialist level

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Analyse and review legislative changes and practically translate these pieces of legislation for scoping consumption.
• Provide process solution support to institutionalise process initiatives .
• Design, model and document Process Solutions Specifications.
• Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Apply processes to improve data validation across service delivery systems in line with operational targets.
• Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within the area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and reports on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency (V)
• Analytical Thinking
• Accountability (V)
• Conceptual Ability
• Fairness (V)
• Honesty & Integrity (V)
• Trust (V)
• Respect (V)
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Business Analysis
• Business Knowledge
• Capacity Planning
• Institutional Process Analysis & Redesign
• Process Auditing
• Reporting

Compliance Competency

• GOC Confidential

Ability

• The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• This is the ability to formulate new concepts based on information gathered.
• Ability to document information pertaining to information systems and or process and operational specifications.
• Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change.
• Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.

Knowledge

• Understands a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way.
• Has good general knowledge with some detailed knowledge of products/functions.
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

Apply Online for X2 Specialist Design Engineer

 

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