REGIONAL IT OFFICER (6 POSTS)
: R376 596 – R443 601 per annum (Level 09) (A basic salary). In addition, a range of competitive benefits are offered.
CENTRE : Eastern Cape, Sarah Baartman District Municipality Ref No: HRMC 40/19/23a (X1 Post)
: Free State: Xhariep District Municipality Ref No: HRMC 40/19/23b, (X1 Post)
: Gauteng: Sedibeng District Municipality Ref No: HRMC 40/19/23c (X1 Post)
: Kwa-Zulu Natal: Ilembe District Municipality Ref No: HRMC 40/19/23d (X1 Post)
: Kwa-Zulu Natal: Ugu District Municipality Ref No: HRMC 40/19/23e (X1 Post)
: Northern Cape: ZF Mcaw (Siyanda) District Municipality Ref No: HRMC 40/19/23f (X1 Post)
REQUIREMENTS : A 3 year tertiary qualification in Information Technology at NQF level 6 as recognised by SAQA. A Degree at NQF level 7 will be an added advantage. 3 years’ experience in the IT environment. Sound knowledge and application of the GITO guidelines and prescripts. Knowledge of Minimum Information Security Standards (MISS). Knowledge of the Protection of Information Act No 84 of 1982 and the Promotion of Access to Information Act No 2 of 2000. Knowledge of the State Information Technology Agency Act No 88 of 1998. Knowledge of the Public Service Regulatory Framework and the Departmental legislation and prescripts. Client orientation, customer focus, program and project management, communication, presentation, business report writing, influencing, networking, problem solving and analysis skills. A valid drivers’ license, willingness to travel extensively and working extended hours is essential. Working on call is required.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: Provide IT support of all DHA systems and infrastructure in all offices. Ensure the implementation of infrastructure and hardware support. Install and support of network data-lines, routers, switches, firewalls and IDS/IPS. Ensure the installation and support of servers in the data centre. Ensure that officials are enrolled on the authentication system and provided with required smart cards. Support online verification scanners used for online verification. Provide support on all applications and workstations. Coordinate the IT requirements of the individual offices with Head Office. Maintain IT asset registers in various local offices. Facilitate disposal process of IT asset and provide technical support for redundant and obsolete items. Facilitate and implement application/system support in the District Municipality. Ensure high availability of systems by officials. Provide IT support to transversal systems (Persal, LOGIS and BAS. Provide IT support to all administrative systems in the offices, Ports of Entry, Refugees Centres, Service points and Health facilities that provides DHA services. Provide support to IT related projects. Ensure that all desktops and laptops have all required applications, anti-virus software, conduct regular updates and data recovery. Identify and resolve problems causing disruption on the operation of the business and in the network. Resolve the root-causes of incidents and deploy effective workarounds. Improve IT service quality in order for staff to experience fewer repeated incidents and focus efficiently on identifying the causes. Increase knowledge capital (data used to identify trends and proactively identify any problem area. Timely, identify, diagnose and resolve problems. Resolve problems as underlying causes identified and corrected. Provide error control and record error solutions. Identifying underlying problems associated with the corresponding incidents that have occurred. Identify suitable workarounds that provide staff with service improvement while a more permanent solution is sought. Analyse urgency and the resources required to effect temporary and permanent solutions to the problems.
APPLICATIONS : Quoting the relevant reference number, direct your CV, certified copy of highest qualification together with an Application for Employment form (Z83), obtainable from any Public Service Department or at www.gov.za, by the closing date to: E-mail: ISRecruitment@dha.gov.za