CLOSING DATE : 24 May 2019 12hoo am
SALARY : R173 703 per annum (plus benefits)
CENTRE : Chris Hani Baragwanath Nursing College
REQUIREMENTS : Senior Certificate /Grade 12 or equivalent qualification. Two years’ experience in Reception or Call Centre. Telephone etiquette. Good Customer Service. Good communication skills. Good Interpersonal Relations. Computer certificate and the ability to apply computer skills. Typing skills. Problem solving. Ability to work in a team and under pressure.
DUTIES : The successful candidate will be responsible for the following tasks: Attending to incoming and outgoing telephone calls. Transfer calls to relevant extensions. Provide clients with relevant information. Receive messages and convey them appropriately to division and persons. Receive guests on behalf of the College and direct them to the relevant people or destination. Maintain and updating telephone directory and distribute thereof. Identify and report telephone faults to the supervisor. Effective working relationship with all stake holders (Managers, Staff, Students and Community). Perform other tasks that may be delegated to by the Supervisor. Escalate any problems to line management.
ENQUIRIES : Ms. E.C. Van Der Merwe Tel No: (011) 983 3072
APPLICATIONS : Applications should be submitted at the Chris Hani Baragwanath Nursing College (inside the Chris Baragwanath Academic Hospital premises), Human Resource Department, Chris Hani Road, Diepkloof, Soweto or posted to Human Resource Department, Private Bag X05, Bertsham, 2013.
NOTE : Applications must be submitted on a Z83 form with your C. V, certified copies of your I.D and qualifications. State all your competencies in your C.V. Certification stamp must not be over six months on the day of submitting the application. Smart card ID must be copied both sides. Employment history must reflect the complete calendar date (e.g. 01 April 2017) on the C.V. The successful candidates will be subjected to positive results of the security clearance process (citizenship, criminal records and financial records) and the verification of educational qualifications certificates. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). The successful candidate will be subjected to Pre-employment medical surveillance conducted by the Occupational Health Nurse Practitioner (OHNP). Practical or written test might be implemented in the process of recruiting and selection. Incomplete applications or applications received after closing date will not be considered. Previous applicants may re-apply.