Nedbank | Sales Agent X2

Nedbank | Sales Agent X2

Location:   Windhoek, NA

Reference:  130686

Sales Agent: Windhoek

Closing Date: 14 December 2023

Job Family

Sales and Services

Career Stream

Call Centre (Sales)

Leadership Pipeline

Manage Self: Technical
Nedbank Engineering and Computer Science

Job Purpose

To increase Nedbank Namibia client base by selling financial service products and services to clients to achieve Nedbank’s strategic goals – Sales. Actively engaging with despondent customers to win them back – Retention.

Job Responsibilities

  • Exceptional Telephone sales skills
  • Update clients on Products as well as bank related changes
  • Understanding of the Nedbank Namibia’s products
  • Compile Sales tracker, Update and Review
  • Ability to identify leads/sales as well as cross-selling opportunities
  • Achieve Targets (Monthly/Weekly/Daily)
  • Customer update and feedback
  • Attend to customers queries/complaints and provide feedback
  • Prepare letters of application and submit applications through CDE
  • Dormant Account Activations
  • Customer Retention
  • Adhoc duties

Job Responsibilities Continue

  • Planning and organizing
  • Sound experience in all aspects of Telephone sales
  • Understanding of Retail Banking (products, processes systems)
  • Must be customer service oriented with excellent interpersonal and communication skills.
  • Self-confident, and be able to work independently.

Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate
  • Diploma

Minimum Experience Level

Minimum of 1 (One) year experience in the Banking Industry

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Data analysis
  • Relevant software and systems knowledge
  • Relevant regulatory knowledge
  • Banking knowledge
  • Banking procedures
  • Cluster Specific Operational Knowledge
  • Business principles
  • Business terms and definitions
  • Governance, Risk and Controls

Behavioural Competencies

  • Customer Focus
  • Driving for results
  • Collaborating
  • Communication
  • Earning Trust
  • Adaptability

Disclaimer

(Affirmative Action Candidates are encouraged to apply)


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For any assistance or more info please contact the Nedbank Recruiting Team

Nedbank | Sales Agent X2 1 +268 2408 1236 Eswatini
Nedbank | Sales Agent X2 1 00266 5223 1187 / 00266 5223 1157 /  00266 5223 1163 Lesotho
Nedbank | Sales Agent X2 1 +264 61 295 2155 / +264 61 295 2018 Namibia
Nedbank | Sales Agent X2 1 0242 254 800 / 0867 700 004 040 Zimbabwe

 

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