NEDBANK | Regulatory Analyst/ FICA Administrator X3

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NEDBANK | Regulatory Analyst/ FICA Administrator X3

Closing Date

02 August 2021

Job Purpose

To manage transactional processing & FICA-related activities & functions are executed within defined standards & requirements while simultaneously maintaining control over applicable processes and in accordance with Client Operations Strategy.

Job Responsibilities

Manage Financial and Business Results

  • Minimise losses and reduce overall cost of client operations by maintaining high work standards and vigilant risk management.
  • Maintain a departmental set of management & record keeping standards ensuring compliance with relevant requirements, conditions, and standards.
  • Testing for record keeping retrieval to be conducted on a bi-annual basis to ensure that the retrieval timelines can be adhered to if the FIC requested MLC information, records or transaction information

Manage Stakeholder Relationships

  • Ensure effective processing of FICA and all client data related capturing and records maintained
  • Maintain sound relationships with the relevant internal and external stakeholders by ensuring achievement of high levels & quality of service delivery as experienced by stakeholders contributing to customer retention.
  • Improve client relationships through focused NCIB client strategy.

Manage Internal Processes

  • Ensure the validation function on KYC/FICA both in the context of new to bank and reviews.
  • Review clients by ensuring that “gaps” are identified in the FICA/KYC requirements of existing clients.
  • Liaise with front line relationship managers with regard to sourcing missing data / documents from clients.
  • Ensure that all NCIB Client records are optimally managed and maintained.
  • Ensure that all exceptions are managed & resolved within agreed SLA’s.
  • Ensure that defined transactional processing & FICA-related activities & functions are executed within defined standards & requirements while simultaneously maintaining control over applicable processes.
  • Ensure that Data inputs are correctly & accurately captured
  • Ensure that project goals are accomplished & are in line with business objectives.
  • Manage client reviews based on the risk criteria assigned to clients and facilitate and co-ordinate the review processes for NCIB
  • Quality assurance sign off in terms of FICA to ensure correct application and approval of KYC information on client files

Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Diploma / Degree or Certificate in Compliance, AML.


Type of Exposure

  • Managed Relationships
  • Provided Client Service
  • Provided Administrative Support
  • Completed Reports and Achieved Budgets
  • Developed and Implemented Communications Strategy
  • Managed Self
  • Managed own Career

Minimum Experience Level

1-2 years general banking experience, with knowledge of KYC/ FICA.

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Data analysis
  • Microsoft Office
  • Relevant regulatory knowledge
  • Business writing skills
  • Financial Acumen
  • Relevant product knowledge
  • Knowledge of risk
  • Relevant system knowledge

Behavioural Competencies

  • Adaptability
  • Building Customer Loyalty
  • Continuous Learning
  • Collaborating
  • Work Standards
  • Managing Work

Employment Equity Statement:


NEDBANK | Regulatory Analyst/ FICA Administrator X3 1


Please contact the Nedbank Recruiting Team at +27 860 555 566


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