MILADYS | Store Supervisor req7377

purpose

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

key responsibilities

1. Sales & Customer Experience Management:

• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.

2. Team Management:

• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).

3. Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.

4. Risk Management:

• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.

requirements

1. Education:

• NQF level 4 (Grade 12) or equivalent.

2. Experience:

• 1-2 Years’ experience in retail (supervisory experience advantageous).

3. Knowledge/ Skills:

• Sales & service management.
• Computer literacy.
• Communication skills.
• Business understanding of retail trade, brand, customer & product.

about us

Mr. Price Group is a high-growth, omnichannel, fashion-value retailer with 6 trading divisions, namely: Mr. Price; Mr. Price Home; Mr. Price Sport; Miladys; sheetstreet and Mr. Price Money.

We’re movers and shakers.

We pride ourselves on our fast-moving, fast-working, and collaborative culture. Our extensive market-leading retail knowledge means that our environment fosters creativity, curiosity, and a need for exploration.

We employ over 16000 incredible people, and retail in over 1000 South African-based stores, almost 100 international stores, and through our online channels offering our full product assortments.

Mr. Price Group is an equal opportunity employer and is committed to Employment Equity.