Hollywoodbets | IT Support Technician (Junior) X1

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Hollywoodbets | IT Support Technician (Junior) X1

South Africa
East London, Eastern Cape
Closing Date 13 September 2021

Job Description

Hollywoodbets has an exciting opportunity available for an IT Support Technician (Junior) to be based at our Quigney Branch, East London. The position will be responsible to ensure the stability, integrity, and efficient operation of information systems, including but not limited to voice, data, and wireless network services within the Hollywood group.


Minimum Requirements

  • Troubleshooting experience (Hardware and Software).
  • Drivers licence.
  • Willingness to travel extensively.


  • A+.
  • Network +.
  • Internationally recognized Microsoft qualification.
  • Linux experience.
  • 2 years’ experience.


  • Administration of the Windows/Linux network, including all terminals and desktops.
  • Provide 1st and 2nd line support for remote sites within the Hollywood Group and external to the group as required.
  • Timely installation of patches, updates, and service packs where required.
  • Troubleshooting of telecommunications, including DSL lines, analogue phone lines, fibre lines and wireless backup mediums.
  • Installation of network and standalone printers and maintenance.
  • Expert knowledge of network cabling systems and functionality.
  • Troubleshooting a variety of systems including but not limited to CCTV installations, network printers, AD user administration, VoIP systems, DSTV, AMPS and speakers, data connections ranging from 3G, LTE, DSL and fibre, various USB scanners, desktop PC’s, laptops and OMR readers.
  • Proven experience with LAN support.
  • Experience administering enterprise IP networks in mission-critical, 24×7 production environments.
  • Able to conduct research into networking issues and products as required.
  • Working technical knowledge of current network hardware, protocols, and Internet standards.
  • Antivirus deployments and patching / updating.
  • Ability to learn, install and maintain Sage People, Jarrison and Pastel Evolution.
  • Troubleshooting of VPN connections using Fortinet solutions.
  • Hardware troubleshooting experience.
  • Additional duties as required.
  • Demonstrates exceptional attention to detail.

Skills and competencies:

  • Good communication and interpersonal skills.
  • Great planning, organizational and time management skills.
  • Demonstrates a high level of integrity, trustworthiness and reliability.
  • Excellent problem-solving ability.
  • Demonstrate strong attention to detail, with impressive reporting skills.

Please note that only team members who meet the stipulated minimum requirements will be considered.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

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