FNB | Support Banker D – IRC192867

FNB | Support Banker D – IRC192867

at Inanda Greens Office Park, Sandton, Gauteng, South Africa in FNB Premium Private Wealth Service Suite Client Support
Ends 27 Aug 2021

about us

  • make a promise
  • be deeply invested
  • value our differences
  • build trust, not the territory
  • have courage
  • always do the right thing
  • stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.


To provide advice, support, and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers.

experience and qualifications

  • Minimum Qualification – Relevant Degree in Finance or Economics or Accounting
  • Experience – 0 to 1 years experience

additional requirements

  •          FSCA recognized qualification
  •          Regulatory Examination advantageous   Please note that this is a pipeline vacancy.


  • Act responsibly with work-related resources in order to contribute to cost containment
  • Continuously assess own performance, seek timely and clear feedback, and request training where appropriate
  • Assist with profit growth for the business through sales and acquisition of new clients
  • Support sales through analysis of client portfolio and pro-active client engagement
  • Understand and proactively engage to optimize clients in terms of benefits, fees, returns, and so forth
  • Identify sales opportunities and ensure effective management of the leads pipeline
  • Report on transactional and process activities within set guidelines to provide timely information for decision making
  • Comply with relevant statutory, legislative, policy and governance requirements
  • Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
  • Address customer needs in order to meet or exceed customer expectations
  • Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads, and grows active customer account base
  • Contribute to a culture of service excellence, which builds positive relationships and provides the opportunity for feedback and exceptional service
  • Achieve expected financial targets and uphold associated service levels


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