Main purpose / objective of the position:
To establish and maintain effective support services for the property management functions, primarily the administration of the Agreement of Lease.

Decision making authority:
Works within a broad framework of existing policies and guidelines.

Experience / Education:
Minimum of Grade 12 or equivalent qualification. 3 years relevant experience, directly interfacing with clients and providing general administrative support services. A secretarial or PRO diploma would be a recommendation.

Skills required:
Typing, computer literacy (Advanced MS Office, Contract Creation & Procurement system), Nicor & SAP; Telephone skills, Administration, Organisational skills.

Knowledge required:
JHI Systems and Procedures; General Business and Property Management Acumen, House rules, service contractors per building, insurance policies & procedures.

Competencies required:
Communication, Customer and Quality focus, Accuracy, Methodical, Tolerance for stress, Initiative, Self confidence; Impact and influence, Teamwork and co-operation, Problem solving, Assertiveness, Attention to detail, Self-starter, Time management.

Major drivers of work volume:
Number and Profile of Tenants, Profile of buildings.

Interface / relationships with:
Internal: Leasing Consultant; Technical Consultants, Property / Centre manager; Finance External: Tenants and Potential Tenants