Discovery – Receptionist 2020

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Discovery – Receptionist 2020

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.


Key Purpose

The successful candidates will be responsible for the front reception area at Discovery Sandton. Interacting with customers and service providers requires a professional, formal manner with a focus on delivering excellent service and completing all tasks efficiently.


Areas of responsibility may include but not limited

  • Passion for service excellence and people
  • Adhere to the frontline grooming and service requirements of Discovery as stipulated in the employee SOP
  • Assist and direct walk-in guests to relevant areas at 1 Discovery Place
  • Contact hosts for guests needing to go to access controlled areas
  • Sign guests in who will be passing through access control
  • Provider support and direction for meeting room queries
  • Log calls for all relevant issues at reception (cleaning, maintenance IT etc.)
  • Ensure professional and friendly relations with peers
  • Share all relevant information for the frontline with peers nationally
  • Ensure punctuality with regards to shifts
  • Assist with ad hoc business requirements as and when necessaryPersonal Attributes and Skills – Discovery Person
  • Friendly manner
  • Efficient and clear communicator
  • Service driven
  • Ability to maintain professionalism under pressure


Education and Experience

  • Matric
  • MS Office and PC literate
  • Minimum of 2 years’ experience in frontline customer service
  • Advantageous Relevant post-Matric Secretarial qualification
  • Pro-efficient in English (spoken and written language)


The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.