Dis-Chem Pharmacies require a Cosmetics Manager for their Market Square store in Plettenberg Bay. Manage the cosmetic and beauty categories within the store. Oversee effective promoting and selling of Dis-Chem cosmetic and beauty products through excellent and consistent customer service. Ensure staffs is on the floor to assist customers

Minimum Requirements:
Essential:

• Grade 12 / Matric
• A minimum of 3 years’ cosmetics or beauty experience within a retail environment
• Previous supervision and/management of a staff complement of around 7
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• SAP experience
• Qlikview experience

Job Specification:

• Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working
• Ensure Cosmetic Consultants are allocated to the right and relevant cosmetic and beauty
• Ensure staff receives relevant training, and manage and encourage feedback from
• Ensure the store is adequately staffed at all
• Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem’s warehouse and
• Manage and address customer compliments and
• Escalate serious and unresolved customer complaints to Store Manager or Regional Cosmetic
• Maintain merchandising and displays, to ensure a high standard of cleanliness within the
• Ensure monthly promotions are carried out to achieve department
• Keep up to date with in-depth knowledge regarding products, brands and the

Competencies:
Essential: 

• Strong command of the English Language (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)

Advantageous:

• Training, development and performance management of staff
• Bilingual

 Special Conditions of Employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies has an opportunity available for a Store Health Manager for a new store in Plettenberg Bay. The purpose of the role is to manage the health division within the store, this entails stock control, working towards achieving sales targets, managing in-store promotions, implementing head office initiatives.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Minimum of 3 years’ retail and sales experience
• Minimum of 1-year experience in supervision/management of a staff complement of between 3 and 8 people
• Computer literate – MS Office

Advantageous:

• Qualification within the health focus category
• Relevant experience in the vitamins, supplements and health food industry
• SAP experience
• Qlikview experience

Job Specification:

• Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working practices.
• Ensure implementation of Head office, Regional Manager and Regional Health Manager Strategy and initiatives.
• Manage staff member performance through the performance management system.
• Ensure the Health Division is adequately staffed at all times, and establish an appropriate work roster.
• Manage all in-store promoters for the department.
• Manage and address customer compliments and complaints.
• Serve customers and implement a high standard of customer care and service.
• Maintain merchandising and displays, to ensure a high standard of cleanliness.
• Ensure all goods are correctly priced and labelled.
• Working towards achieving department, vendor, brand, products and sales objectives.
• Ensure monthly promotions are implemented effectively to maximise its objectives.
• Maintain optimal stock levels through effective planning, monitoring and ordering of stock.
• Manage sales representatives and direct supplier orders.
• Ensure proper stock rotation to prevent the stock from expiring.
• Manage back shopping in the designated areas.
• Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem’s warehouse and suppliers.

Competencies

Essential:

• Product knowledge
• Management of staff and stock
• Sales and promotional management
• Good communication skills
• Financial skills
• Set up and interpret financial reports
• Customer service
• Honest and trustworthy
• Leadership

Advantageous:

• Bilingual

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN A MONTH AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

You will be responsible for effectively promoting and selling Dis-Chem Health Focus products through consistent customer service,

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Minimum of 6 months’ sales experience in a Vitamins / Health environment
• Strong command of the English language
• Computer literate – MS Office
• Sound numerical skills
• Willing and able to work retail hours

Advantageous:

• Qualification in BSc Biomedicine and/or BSc Biotechnology, or relevant qualification within the health focus field
• Sales experience in a retail environment
• Experience in the health industry (vitamins, supplements or health foods)
• Fluent in a 2nd language prominently spoken in the area

Job description:

• Assist and advise customers, and ensure the highest levels of customer care and service are met
• Assist with back shopping when requested to do so, to ensure the effective operation of the department and store
• Keep merchandise displays in the health focus area stocked and faced up
• Report all price discrepancies to management as they appear
• Adhere to store layouts within the Health Department
• Ensure broadsheet items are well displayed, merchandised, promoted and available
• Implement promotional displays and merchandising material
• Achieve monthly team, brand and vendor targets
• Keep abreast with new products and product lines
• Follow the Health Department’s administrative processes and procedures, including, but not limited to, weekly returns, stock control and monitoring of stock levels

Competencies:

Essential:

• Promotions and personal selling
• Customer service
• Strong command of the English language
• Basic report analysis
• Team player
• Time management
• Honest and trustworthy

Advantageous:

• Product knowledge and stock control
• Bilingual

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary + commission
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Minimum Requirements:
Essential:

• Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
• At least 1-year experience in administration or public relations
• Strong communication and customer interaction skills
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• Administration / Customer Service / Public Relations qualification
• Third additional language
• SAP experience

Job Description:

• Ensure accurate data capturing and completion of documentation is done
• Check card balances, card reports and/or statements for customers
• Manage daily and weekly inventory control cards, magazines, application forms, baby bags, travel kits, promotional items, partner goody bags, free gifts and other promotional items
• Ensure Accurate Process of Transaction – TRMS – capturing and reporting
• Manage stock control and shrinkage
• Checkpoint reversals on statements
• Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to the Admin Manager on a daily basis
• Ensure effective internal communication (within customer service/benefits programme)
• Escalate compliments, complaints and product sourcing to Senior or Regional Customer Consultants daily
• Manage and report complaints and compliments through the customer service diary
• Ensure effective external communication (customer feedback)
• Respond to written or e-mail queries on various platforms
• Ensure Store Manager and relevant employees are kept informed of all elements regarding the benefit programme
• Adhere to excellent telephone etiquette at all times according to Dis-Chem’s SOPs
• Accurate recruitment and capturing of customers
• Coordinate and manage in-store events and promotions
• Create a central point of contact for all general queries, compliments and complaints
• Assist customers with any queries, and refer customers to the appropriate departments where applicable
• Ensure visibility of the Benefits Programme signage and/or current promotional signage regarding the Benefits Programme displayed at the customer service help desk or till points
• Be visible on the store floor when a second Customer Consultant can relieve you at the Customer Consultant department
• Provide relevant benefit programme training to all departments, and ensure implementation of training
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:
Essential:

• Administration of customer relations
• Strong command of the English and Afrikaans languages
• Exceptional communication and active listening skills
• Problem-solving skills
• Sound analytical skills
• Patience
• Honest and trustworthy
• Time management
• Ability to lead by example

Advantageous:

• Relevant administration course
• Knowledge of the POPI and Consumer Protection Act
• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport for travel to meetings and training
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies Market Square store, in Plettenberg Bay has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Basic computer skills (Word, Excel and Outlook). SAP.
• Retail experience

Job Description:

• Manage and report all customer complements and complaints to management.
• Establish a professional relationship with customers.
• Ensure all customer stock queries are dealt with and resolved.
• Maintain effective external communication with customers when they require feedback.
• Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
• Adhere to the customer turnover per hour rate as per company benchmark.
• Manage the shorts and overs at the point of sale, including the floats.
• Manage refund and return transactions.
• Ensure that back shopping and returned goods are handled correctly.
• Verify and review deliveries and invoices for total accuracy.
• Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
• Manage and control high risk stock
• Prepare the run reconciliation on a daily basis.
• Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
• Maintain effective liaison between relevant parties.
• Maintain effective document control including but not limited to float, petty cash, cash on hand.

Competencies
Essential:

• Retail administration and operational knowledge
• Team player, good customer relations
• Leadership and management skills
• Trustworthy and honesty
• Ability to work under pressure
• Deadline driven

Special conditions of employment:

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Computer literate
• Sound numerical skills
• Willing and able to work retail hours

Advantageous:

• Previous receiving / retail / FMCG experience

Job Description:

• Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures
• Receive all warehouse goods and invoices in accordance with company policy and procedures
• Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs
• Verify and check deliveries and invoices for total accuracy
• Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition
• Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system
• Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
• Process all returns to suppliers in compliance with company SOPs
• Ensure all physical controls over the goods receiving area are in place and operational
• Maintain storerooms are in an acceptable and orderly condition
• Assist in managing and controlling high-risk stock

Competencies:
Essential:

• Knowledge of receiving operating procedures, administration
• Strong command of the English language
• Effective interaction with suppliers, management, reps and staff
• Sound analytical skills
• Time management
• Heavy lifting + 20kg

Advantageous:

• Bilingual
• Operating of the stock rotating system

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes (­+ 20kg)
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:
Essential:

• Strong command of the English language
• Presentable
• Effective engagement with customers, management and staff
• Trustworthy and honest
• Time management

Advantageous:

• Bilingual
• Knowledge of merchandising standards and the FMCG industry
• Product and category knowledge
• Ability to analyse ZMORE reports for ordering and stock taking
• Report bad/suspicious behaviour relating to both staff and customers

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies has an opportunity available for a Store Assistant Manager for their Canal Walk store. To assist the Store Manager with the complete operation of the store. Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to determine inventory levels – anticipating customer demand. Prepare reports by collecting, analysing, and summarizing information.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Minimum of 5 years Retail/FMCG –Experience in all retail departments –Receiving, Administration, Cash Office or Sales Floor Management.
• Supervisor: Minimum of 3 years
• Minimum 2 years’ experience in Unisolv / SAP / Qlikview
• Previous experience with Kronos

Advantageous:

• Relevant retail/FMCG qualification

Job Description:

• Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling
• Manage the performance management process and ensure that personal development plans are adhered to
• Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels
• Manage stock flow to floor
• Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager
• Manage shrinkage
• Regulate customer compliments and complaints
• Ensure customer requests and complaints are addressed timeously
• Ensure all merchandisers adhere to Dis-Chem merchandising standards
• Ensure promotional stock and displays are planned, implemented and maintained
• Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards
• Ensure all store objectives are achieved

Competencies
Essential:

• Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
• Strong command of the English language
• Basic financial skills – GP, mark-up, VAT, etc
• Effective interaction with suppliers, management, reps and staff
• Strong analytical skills and time management
• Manage, develop and motivate subordinates
• Trustworthy and honest

Special conditions of employment:

• Willing and able to work retail hours
• Local traveling – valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.