Clicks | Data Capturer 2022

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Clicks | Data Capturer 2022

Introduction

To capture patient profiles and confirm contact and delivery details of patient

Job description

 

Job Objectives:
·       To ensure the accuracy of existing patient information/details to safeguard against duplications so that records are accurate and up to date
·       To ensure that new patient files are loaded onto the system by ensuring information is captured correctly and timeously
·       To ensure that patients are contacted to confirm their delivery details while also ensuring any queries they might have are answered and followed up timeously
·       To validate patient delivery addresses
·       To ensure that client database is regularly checked for duplications and errors and ensure that the database is “cleaned up” to ensure data integrity
·       To resolve queries from internal and external customers regarding patient information to ensure that medication rejection and incorrect/delayed deliveries is eliminated
Skills:
Essential
·       Communication Skills
Desirable
·       Ability to work effectively under pressure
·       Conflict management /negotiation skills
Competencies:
Essential:
·       Working with People
·       Achieving Personal Work Goals and Objectives
·       Adhering to Principles and Values
·       Delivering Results and Meeting Customer Expectations
·       Following Instructions and Procedures
·       Coping with pressure and setbacks

 

Minimum requirements

 

Experience:
·       6 months in a data capturing environment
·       6 months in a pharmacy/medical environment
Education:
·       Grade 12

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