Capitec Bank | Relationship Banker-Polokwane

Capitec Bank | Relationship Banker-Polokwane

Location: Polokwane, LP, ZA

Company: Capitec Bank Ltd

Purpose Statement

  • To manage a portfolio of clients by providing excellent client service which aims to retain and optimize client value whilst attracting new clients to ensure future client growth.

Experience

Minimum:

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational in Grade 12 National Certificate

Qualifications (Ideal or Preferred)

  • Diploma in Accounting – Financial Accounting or Business Management

Knowledge

Minimum:

Knowledge and understanding of:

  • Business banking environment including features, benefits, and value propositions of products & services
  • General banking practices and procedures.
  • Credit principles and practices, including an understanding of credit application, securities, and balance sheet requirements.
  • The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
  • Administration processes and procedures pertaining to Business Banking transactions.
  • Client relationship management and service principles.

Ideal:

Knowledge and understanding of:

  • Capitec Business Bank products and services
  • Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
  • Capitec/Business Bank systems and processes

Skills

  • Communications Skills
  • Administration Skills
  • Planning, organizing, and coordination skills
  • Problem-solving skills
  • Interpersonal & Relationship Management Skills
  • Attention to Detail

Competencies

  • Deciding and Initiating Action
  • Working with People
  • Relating and Networking
  • Persuading and Influencing
  • Analyzing
  • Planning and Organising
  • Following Instructions and Procedures
  • Adapting and Responding to Change
  • Coping with Pressures and Setbacks
  • Achieving Personal Work Goals and Objectives

Conditions of Employment

  • Willingness to work or be available over time and/or weekends if required
  • Understands and appreciates the need for confidentiality
  • Clear criminal and credit record
  • Willing and able to use own home as a formal office/base of operations (including space for ad hoc storage of paperwork, stock, etc.)

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