Capitec Bank | HR People Engagement Consultant (Junior HR generalist) X3

Capitec Bank | HR People Engagement Consultant (Junior HR generalist) X3

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd


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We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

  • To provide generalist support across the HR value chain to internal clients in line with internal policies, operating procedures, and legislative guidelines.
  • Validation of HR transactions, maintenance of records and provision of advice on HR practices within set targets and SLAs for effective service delivery, team effectiveness and a positive employee experience



  • 1yr exposure to HR practices and processes within an environment with a strong customer centric approach, service delivery, attention to detail, accuracy and a methodical approach to problem solving


  • 3 years work experience within a HR department or environment
  • Experience on working on a HR system within a client centric environment would be advantageous
  • Optimisation, implementation and maintenance of formal policies/procedures/flows/documentation and processes, preferably within an HR environment
  • Experience of proactive identification and actioning of requirements

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational
  • A relevant tertiary qualification

Qualifications (Ideal or Preferred)

  • A relevant degree



  • Knowledge of fundamental and general human resource constructs and processes and procedures
  • Understanding of the basic client service and or client support centre skills and knowledge and client service principles.
  • General office systems and procedures and business practices


  • Capitec HR policies
  • Knowledge of employment legislation (BCEA, EE etc) and its application
  • Client management and information systems (SAP Success Factors system)
  • Process improvement practices and adapting to change
  • Advanced Excel (pivots, look-ups) computer literacy


  • Communications Skills
  • Attention to Detail
  • Problem solving skills
  • Interpersonal & Relationship management Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

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