Capitec Bank | Administrator Business Direct (3 month contract)

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Capitec Bank | Administrator Business Direct (3-month contract)

Location: Sandton, GT, ZA

Company: Capitec Bank Ltd

Purpose Statement

  • To provide administration support for the Business Direct sales team: by providing a central office-bound contact point for customer service queries/ requests, assistance in the preparation of credit applications and loan documentation, the opening of accounts, adding value to clients through the identification of cross-selling opportunities.

Experience

Minimum:

  • Previous general banking experience of at least 5 years, of which 1 year should have been spent in the Business Banking environment. This experience should have provided a general understanding of how Business Banking operates, as well as understanding the business risks, industry risks, and financial requirements pertaining to the business market.
  • Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational
  • A relevant tertiary qualification

Qualifications (Ideal or Preferred)

  • A relevant post-graduate degree

Knowledge

Minimum:

  • Good knowledge and understanding of the features, benefits, and value propositions of the respective company product/service offerings.
  • Good knowledge of general banking practices and procedures.
  • Thorough working knowledge of multi-level products available and pricing structures would be advantageous.
  • Knowledge of competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
  • Knowledge of Credit principles and practices, including an understanding of credit application, securities, and balance sheet requirements.
  • Knowledge of multiple legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective.
  • A good understanding of current taxation laws as they apply to the portfolio of customers would be advantageous.
  • Good working knowledge of the Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
  • Extract and apply information to CRM (Customer relationship management) strategy
  • Good knowledge of administrative processes and procedures pertaining to Business Banking transactions.

Skills

  • Problem-solving skills
  • Planning, organizing and coordination skills
  • Decision-making skills
  • Numerical Reasoning skills
  • Analytical Skills

Competencies

  • Delivering Results and Meeting Customer Expectations
  • Working with People
  • Analyzing
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Planning and Organising
  • Relating and Networking
  • Writing and Reporting

Conditions of Employment

  • Clear criminal and credit record

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