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Barron | Relationship Consultant X1
Job Description
The purpose of the Relationship Consultant is to coordinate the sales process with customers across different segments by capturing orders, liaising with the warehouse and production around stock and branding, sending out and following up on marketing campaigns and assisting with other requests such as indent orders and alterations
Job objectives
Capturing sales orders
- Receive requests from customers and capture orders on the system accordingly or assist customers with placing the orders online
- Liaise with the warehouse to confirm stock availability and revert back to the client if required
- Complete the branding check list if it is a branding order and capture order correctly
- Resolving customer queries
Sales campaigns
- Distribute sales campaigns to customer-based and follow up with customers by doing a call campaign
- Discuss cross-selling and upselling opportunities with the client and capture them accordingly
Indent orders
- Complete the indent order checklist if the customer requires a customized product, and submit it to sourcing to confirm viability of the indent order
- Provide feedback to the customer on the outcome
Alterations
- Coordinate alterations process if required
Job Requirements
Qualifications and experience
- NQF 4 Matric or equivalent
- NQF 5 Sales Course
- 2 Years’ Sales/ Sales Admin
Skills, Abilities and Job-Related Knowledge
- Product Knowledge
- Transaction Management
- Sales Knowledge
- Customer Care
- MS D365 (Sales module)
- Communication
- Interpersonal
- Relationship Building
- Assertiveness
- Multi-tasking
- Problem solving
Competencies
- Client relations
- Drive and Commitment
- Implementation & Control
- Teamwork
- Adaptability
Reports to
Area Sales Manager
CV Templates to use in South Africa 2022
These are the most good-looking designs of CV or Resume Template you can use presently in South Africa. All you need to do is to download the CV template and fill in your information as shown on the template and save it as a Microsoft document and you can start mailing it or printing it. We are going to keep on updating you with some newer or latest templates for CVs so you can apply for your careers today.
